Whats the deal with updates?

This is a great GPS, but doing updates is a joke? It takes days to weeks (currently at 4 days with this one), and the selected states sit there and say Waiting..... Forever.... I have changed the maps, accepted changes in every combination I can think of and the update sits there. And this isnt the 1st time.

WantStuff2Work about NAVIGON U.S. West, v2.8